مشخصات مقاله:
عنوان فارسی مقاله:
مدیریت ریسک کیفیت در زنجیره تامین به منظور هدایت عملکرد شرکت: نقش مکانیسم های کنترل
عنوان انگلیسی مقاله:
Managing quality risk in supply chain to drive firm’s performance: The roles of control mechanisms
کلمات کلیدی مقاله:
مدیریت ریسک، توسعه تامین کنندگان، مدیریت فراخوان محصولات، کنترل رسمی، کنترل اجتماعی
مناسب برای رشته های دانشگاهی زیر:
مدیریت – مهندسی صنایع
مناسب برای گرایش های دانشگاهی زیر:
مدیریت ریسک – مدیریت عملکرد – مدیریت صنعتی – لجستیک و زنجیره تامین
وضعیت مقاله انگلیسی و ترجمه:
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فهرست مطالب:
Outline
Abstract
Keywords
۱٫ Introduction
۲٫ Literature and theoretical development
۳٫ Methodology
۴٫ Data analysis
۵٫ Discussion
۶٫ Conclusions
Appendix A.
Reference
قسمتی از مقاله انگلیسی:
Abstract
Product harm scandal can be viewed as a company’s nightmare. In many cases, the source of defective or unsafe components may not be the manufacturing firm itself; rather, there may be problems inherent in the supply network. This research aims to investigate the effects of two focused risk management practices, namely supplier development and proactive product recall, on firms’ performance. To scrutinise the impact of two types of control mechanisms, we investigate social control and formal control as antecedents of risk management practices, and explore their moderating roles on the relationship between risk management practices and firm performance. Based on the survey-based data obtained from 209 Chinese manufacturers, structural equation modelling and hierarchical regression are used to test the proposed hypotheses. The results show that both supplier development and proactive product recall significantly contribute to financial performance and quality performance. Furthermore, both formal control and social control are the significant antecedents of the two risk management practices. Most importantly, we examine the moderating roles of the control mechanisms on the relationship between the risk management practices and firm performance. Practitioners should be aware that the control mechanisms have different moderating effects, i.e. different type of control mechanism should be employed to facilitate the risk management practices in order to achieve a better firm performance.
1. Introduction
The largest scale of product recall in mobile phone industry, i.e. Samsung Galaxy Note 7 crisis, has put a spotlight on quality control of electronics production. The recall crisis is also raising questions about how today’s manufacturing company could prevent the quality problem raised in their supply chain, and maybe more importantly, how could they prepare if the product quality happened. The product quality problem is a current issue but an old problem. From 2006 until the end of 2015, the number of product recall cases in the EU rose rapidly, by 203%.1 Scholars and practitioners claim that among the major reasons for this rapid increase are the extent of global sourcing of materials and the magnitude of the outsourcing production of branded products to contract manufacturers (Roth, Tsay, Pullman, & Gray, 2008)